BLACK ARROW LIMITED

PRIVACY POLICY

Effective Date: June 22, 2026 | Last Updated: June 22, 2026

Introduction

Black Arrow Limited ("Black Arrow," "we," "us," or "our") is a digital marketing, advertising, lead generation, CRM automation, website development, and business consulting company.

We are committed to protecting the privacy and personal information of our clients, prospects, website visitors, and business partners. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our websites, advertising campaigns, lead forms, communication channels, or services.

Our services may include, but are not limited to:

• Digital advertising management

• Social media marketing

• Lead generation systems

• CRM implementation and automation

• Website and funnel development

• Email and SMS marketing

• Business consulting and growth strategy

• Creative production and media services

By using our websites, submitting information through our forms, or engaging our services, you agree to the terms of this Privacy Policy.

Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Business information

• Billing information

• Scheduling and appointment information

• Information submitted through forms, surveys, advertisements, or consultations

• Communications sent through email, SMS, contact forms, or other channels

2.2 Information Collected Automatically

When you visit our websites, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Referring websites

• Pages viewed and time spent on pages

• Advertising attribution and analytics data

This information may be collected through cookies, pixels, analytics software, and similar technologies.

SMS / Text Message Communications

3.1 Consent to Receive SMS

By providing your mobile phone number and opting in through one of our websites, advertisements, forms, scheduling systems, or direct communications, you expressly consent to receive SMS and MMS communications from Black Arrow Limited.

These communications may include:

• Appointment confirmations and reminders

• Consultation scheduling

• Project updates

• Lead qualification communications

• Marketing and promotional offers

• Service-related notifications

• Customer support communications

• Review and feedback requests

3.2 Opt-In and Opt-Out

You may opt in through our websites, lead forms, advertisements, scheduling systems, or direct communication with our team.

To opt out of SMS communications at any time, reply STOP to any message.

For assistance, reply HELP.

After opting out, you may receive one final confirmation message. No additional messages will be sent unless you opt in again.

3.3 Message Frequency and Fees

Message frequency varies based on your relationship with Black Arrow Limited and your communication preferences.

Standard message and data rates may apply according to your wireless carrier.

3.4 No Sharing of SMS Opt-In Data

Mobile phone numbers and SMS opt-in information will never be sold, rented, or shared with third parties for their own marketing purposes.

This information is used solely to communicate regarding services, projects, appointments, and account-related communications in accordance with applicable A2P 10DLC regulations.

How We Use Your Information

We use information collected to:

• Deliver marketing and consulting services

• Communicate regarding projects and campaigns

• Schedule appointments and consultations

• Provide customer support

• Process payments and invoices

• Improve our websites and services

• Analyze advertising performance

• Comply with legal obligations

• Send marketing communications where consent has been provided

How We Share Information

We do not sell personal information.

We may share information only under the following circumstances:

5.1 Service Providers

We may share information with trusted third-party vendors that assist in operating our business, including:

• CRM providers

• Email service providers

• SMS providers

• Payment processors

• Scheduling platforms

• Advertising platforms

• Analytics providers

These providers may only use information as necessary to perform services on our behalf.

5.2 Legal Requirements

We may disclose information if required by law, court order, government request, or to protect the rights, property, or safety of Black Arrow Limited, our clients, or others.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

Data Retention and Security

6.1 Retention

We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6.2 Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee absolute security.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Access personal information we hold about you

• Correct inaccurate information

• Request deletion of personal information

• Withdraw consent for marketing communications

• Opt out of SMS communications by replying STOP

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect information from individuals under 18 years of age.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact:

Black Arrow Limited

Email: [email protected]

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be reflected by updating the Last Updated date above.

Continued use of our services following changes constitutes acceptance of the revised Privacy Policy.